Terms & Conditions

Effective Date: [Insert Date]

Welcome to Prolink. These Terms & Conditions govern your use of this website and all related pages, content, forms, product information, event pages, and services made available through it.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please do not use the website.

1. About Prolink

This website is operated by Proactive Link Medical Equipment Trading (“Prolink”, “we”, “our”, or “us”). The website is intended to provide information about our products, brands, services, events, and business activities, and to allow users to submit enquiries or request visits.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

You must not:

  • misuse or interfere with the website or its security;
  • attempt unauthorized access to any part of the website or server;
  • submit false, inaccurate, or misleading information;
  • use the website to distribute spam, harmful software, or malicious content;
  • copy, reproduce, scrape, or exploit website content without prior written permission.

3. Website Content

All content on this website is provided for general informational purposes only. While we aim to keep all information accurate and up to date, we do not guarantee that all content, product details, specifications, downloads, or event information will always be complete, current, or error-free.

We reserve the right to update, modify, suspend, or remove any website content at any time without notice.

4. Products and Brand Information

Any product, catalogue, brochure, image, specification, description, or brand-related content displayed on this website is provided for general reference only and does not constitute a binding offer.

Product availability, specifications, features, compatibility, and commercial terms may change without notice. Users are responsible for confirming product suitability, technical details, and intended use before making any commercial or professional decision.

5. Enquiries and Visit Requests

When you submit an enquiry, request a visit, or contact us through the website, you confirm that the information you provide is accurate and complete.

Submission of any form does not create a contract and does not guarantee product availability, appointment confirmation, callback timing, or acceptance of your request. We may contact you using the information provided and may accept, decline, reschedule, or follow up on your request at our discretion.

6. Quotations, Orders, and Commercial Agreements

Nothing on this website shall be treated as a final quotation, confirmed order, or binding sales agreement unless confirmed by Prolink in writing.

Any quotation, sale, supply, delivery, payment arrangement, or service commitment is subject to separate written communication, invoice terms, and any applicable commercial agreement.

7. Events and Registrations

The website may include information about events, workshops, demonstrations, registrations, or other professional activities. Such details may be changed, postponed, or cancelled without notice.

Submitting your details in relation to an event or registration does not guarantee participation. All registrations remain subject to availability and confirmation by Prolink.

8. Intellectual Property

All content on this website, including text, design, layout, logos, graphics, product images, downloads, and branding, is owned by or licensed to Prolink and is protected by applicable intellectual property laws.

You may use the website content only for personal reference or legitimate business enquiry purposes. You may not reproduce, distribute, republish, modify, or create derivative works from any content without prior written consent from Prolink.

All third-party trademarks, logos, and brand names remain the property of their respective owners.

9. Third-Party Links

This website may contain links to third-party websites, catalogues, loyalty platforms, social media pages, or external resources. These links are provided for convenience only.

Prolink does not control and is not responsible for the content, availability, policies, or practices of any third-party website or service. Access to such third-party websites is at your own risk.

10. No Medical or Professional Advice

The content on this website is for informational and business communication purposes only. It does not constitute medical, clinical, legal, regulatory, or professional advice.

Users should always rely on qualified professionals, official manufacturer guidance, and proper technical evaluation before using or relying on any product or information presented on the website.

11. Disclaimer

This website and all content made available through it are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Prolink makes no warranties, express or implied, regarding:

  • the uninterrupted or error-free operation of the website;
  • the accuracy, completeness, or reliability of website content;
  • the availability of products, events, or services shown on the website;
  • the absence of viruses, malicious code, or harmful components.

12. Limitation of Liability

To the fullest extent permitted by law, Prolink shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage resulting from:

  • use of or inability to use the website;
  • reliance on any website content;
  • errors, omissions, delays, interruptions, or technical issues;
  • unauthorized access to data submitted through the website;
  • use of third-party links or external services.

Nothing in these Terms excludes liability where such exclusion is not permitted under applicable law.

13. User Responsibility

You are responsible for ensuring that your use of the website complies with applicable laws and regulations. You are also responsible for verifying the relevance, accuracy, and suitability of any information or product before relying on it.

14. Privacy

Any personal information submitted through this website will be handled in accordance with our Privacy Policy. By using the website and submitting your details, you agree to such collection and use of information.

15. Suspension or Restriction

We reserve the right to suspend, restrict, or terminate access to the website or any part of it at any time, without notice, if we believe there has been misuse, unlawful activity, a security concern, or a breach of these Terms & Conditions.

16. Changes to These Terms

We may revise these Terms & Conditions from time to time. Any updated version will be posted on this page with a revised effective date. Continued use of the website after any update means you accept the revised Terms.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of the UAE.

18. Contact Us

If you have any questions regarding these Terms & Conditions, you may contact us through the contact details available on our website.

Proactive Link Medical Equipment Trading (Prolink)
Mussafah Industrial Area, M16, 10th Street – Store 02
Abu Dhabi, United Arab Emirates
Primary: 800 555 222
Mobile: +971 56 688 9738

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